FAQ's

FAQ's

Faq if you dont see

  • Click the account icon at the top right of the website page
  • Go to the profile page
  • Then you can change your name in the Full Name section
  • Click the Save button

Certificates that have been issued cannot be renamed, so the renaming only applies to the certificates that you will get next after making a name change to the account profile.

  • Open mlc website on laptop/pc/mobile via browser
  • Enter your email and password
  • Click the Sign In button

If you forget your password, you can reset it by:

  • Click the forgot password button on the main page
  • Enter your email that has registered
  • Follow the steps that we sent to your email

To change your password:

  • Click the account icon at the top right of the website page
  • Go to the profile page
  • Click the Account tab
  • Enter the old password, as well as a new one to confirm, and press the save changes button to save it.

Payment can be made using credit cards (VISA, Master Card, JCB, and American Express), Go-Pay, bank transfer (Virtual Account), and through minimarkets (Alfamart, Alfamidi, Alfaexpress, Lawson and Dan Dan

You can contact us via the contact page, or email to info@mlc.co.id and you can explain the details of the payment error.Also include the following information:

  • Invoice code of payment transactions made
  • Email that you registered on the MLC website
  • Phone number
  • Proof of payment if you have paid (plus Virtual Account number)
  • Other information if needed

Enter the voucher code you have in the Apply Coupon column on the My Cart page before you check out. If the voucher code you use is valid, the nominal you have to pay will be automatically deducted from the initial price.